Privacy Policy

REL Portraits is a boutique portrait photography studio based in Chicago, IL. We specialize in newborn, maternity, family, and milestone photography. This privacy policy explains how we collect, use, and protect your information when you visit relportraits.com or interact with our studio.

Questions about this policy? Email us at hello@relportraits.com.

Who We Are

Information you give us directly: When you book a consultation, submit an inquiry, or fill out a form on our website, we may collect your name, email address, phone number, and any details you share about your session needs.

Information collected automatically: When you visit our website, certain data is collected automatically through analytics and tracking tools (described below). This may include your IP address, browser type, pages visited, time spent on the site, and how you arrived at our website.

What Information We Collect

How We Use Your Information

We work with trusted third-party platforms to run our business. Each has its own privacy policy governing how they handle data.

17hats -- We use 17hats for scheduling, booking forms, contracts, and automated client communications. Information submitted through our booking forms is stored and managed through 17hats.

ShootProof -- We use ShootProof to deliver your online gallery and portrait proofs. Your name and email are used to create and share your private gallery.

Flodesk -- We use Flodesk to send studio updates and email marketing. If you opt in to our email list, your name and email are stored with Flodesk. You can unsubscribe at any time using the link in any email.

Formspree -- Our gift registry form uses Formspree to route submissions to our studio inbox. Information submitted through that form is processed by Formspree.

Google Analytics -- We use Google Analytics to understand how visitors find and use our website. Google Analytics collects anonymous data such as pages visited, time on site, and general location. You can opt out using the Google Analytics Opt-out Browser Add-on.

Meta (Facebook) Pixel -- Our website uses the Meta Pixel, which allows us to measure the effectiveness of our advertising on Facebook and Instagram and reach people who may be interested in our services. Meta may use this data in accordance with their own data policy. You can manage your ad preferences at facebook.com/ads/preferences.

Instagram -- Our website displays an Instagram feed that loads content directly from Instagram. This may result in Instagram collecting data about your visit in accordance with Meta's privacy policy.

Third-Party Tools and Services

Our website uses cookies -- small text files stored on your device -- to support analytics and advertising tools described above. By continuing to use our website, you consent to the use of cookies.

You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

Cookies

If you inquire about or book a session with REL Portraits, you may receive automated emails related to your booking through 17hats. If you join our email list, you will receive studio updates and occasional promotional emails through Flodesk. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.

We do not sell your email address or personal information to third parties.

Email Communications

We retain client and inquiry information indefinitely to support ongoing client relationships and studio records.

If you would like your information deleted, you can request that at any time by emailing hello@relportraits.com.

How Long We Keep Your Information

Our website and blog may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

Third-Party Links

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information (where legally permitted)

To make any of these requests, email us at hello@relportraits.com.

Your Information, Your Rights

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Security

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us at hello@relportraits.com.

Children's Privacy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Changes to This Policy